Education
Regis University — Denver, CO
Bachelor of Fine Arts, 2013
Professional Experience
Sexy Pizza — Delivery Driver
Denver, CO | June 2024 – Present
- Promoted to Driver Lead for demonstrating strong problem-solving and the ability to manage shifting priorities in a fast-paced environment.
- Maintained detailed communication and coordination with team members while working independently, delivering consistent service and resolving customer issues.
Jeffrey T. Lodl, DDS — Assistant
Arvada, CO | April 2023 – May 2024
- Used practice management software (Eaglesoft) to schedule appointments, process insurance claims, and maintain accurate patient records.
- Supported daily operations across both clinical and administrative tasks, including assisting with scanning, radiography, and 3D printing, and troubleshooting issues with software and local server systems.
Projects & Extracurricular
Personal Website — charlotte-lyons.com
- Designed and deployed a website hosted on an AWS EC2 instance running Ubuntu Server and Apache.
- Secured the site with HTTPS using Let’s Encrypt and Certbot.
- Configured DNS settings and tested DNS resolution.
- Developed locally in VS Code, committed changes using Git, and pushed to GitHub for deployment.
Skills
Certifications
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Systems & Platforms
Windows, Linux, Android, AWS, VirtualBox
Web & Dev Tools
GitHub, Apache, Visual Studio Code
Networking & Security
DNS Configuration, HTTPS/SSL, SSH & Remote Access
Soft Skills
Customer Service, Troubleshooting, Time Management, Empathetic, Flexible, Organized